Computer repair & custom PCs in Newport
No matter how big or small the issue, we can help.
From quick fixes to custom-built gaming rigs, our engineers sort out computer problems for homes and small businesses across Newport — at your door.
New: software problem? Remote support from £35, no visit needed →
How We Can Help
Whatever the issue — big or small — there's an Icon Computing service for it.
Repair & Servicing
Diagnostics, virus removal, upgrades and clean-ups for laptops and desktops, priced pay-as-you-go, with support plans for businesses.
Learn more →New Computers & Custom Builds
New desktops, laptops and tablets sourced to your budget — plus the custom gaming builds we're known for in Newport.
Learn more →Call-Out Services
Can't get to us? Our engineers come to your home or small business, with pricing agreed before we arrive.
IT support for homes & businesses →Remote Support New
Software problem on a Windows PC or laptop? We connect securely at a time we agree and fix it, with no travel charge. From £35.
How remote support works →What Our Customers Say
Rated 4.6 from 40 Google reviews — real feedback from real customers.
Read Our Reviews“Great prompt service from Jason. Quick response and very knowledgeable. Honest and reliable, would definitely recommend.”
“I’ve always found Jason to be very helpful when I have had any problems with my computer.”
“Jason was extremely knowledgeable and helpful with all my annoying questions, both before and after he upgraded my PC. My PC itself is like a new computer and lightning fast, I couldn’t be happier. Highly recommended.”
“Excellent friendly, prompt service.”
“I am very happy with the service that Icon Computing provided — very good service and helped with my problem.”
“Knowledgeable and a pleasure to work with!”
Business Client“Very pleased with the whole process from start to finish. I would certainly recommend Jason for all your tech needs and issues.”
“Good work. He responded quickly and had my desktop back up and running in no time.”
“As always, Jason is prompt, professional and his expertise solves any problems I have with my computer & laptop quickly. He is also very reasonably priced which is also a bonus!”
“Top class service over more than a decade. We have had many and varied problems over the years and Jason of Icon has solved them all, quickly and with no fuss. We strongly recommend.”
Why Newport Trusts Icon Computing
Local & Personal
A small, independent business based in Newport — give us a call any time, even just for quick advice.
Never Pushy
We'll only recommend a new machine if it's genuinely the best option for you — not because it's a sale.
Experienced Engineers
Years of hands-on IT experience across home, business and specialist custom builds.
Jason & Ozzy
Behind every repair is a real person who genuinely cares about getting it right — and often a very good boy keeping him company. Ozzy joins Jason on plenty of jobs around Newport, and when he's not "helping" in the workshop the pair volunteer together with Pets As Therapy.
Get To Know UsSee More on Instagram
Day-to-day jobs, builds and behind-the-scenes — posted as they happen.
Known for the best custom builds in Newport
Tell us your budget or your exact spec, and we'll put together a gaming or high-performance PC built around what you actually need — no guesswork, no upselling.
Latest Guides
Honest, plain-English advice from real jobs around Newport.
How to back up your photos and files (properly)
Would you lose your photos if your laptop died tomorrow? A simple cloud plus external drive set-up, and how to check it actually works.
Read the guide →
Worst and best broadband providers in the UK
Who are the worst broadband providers in the UK, and who are the best? Complaints, faults and repair times from Ofcom’s figures, in plain English.
Read the guide →
Upgrade or replace? Is your old laptop or PC worth keeping
Slow laptop or desktop? What an upgrade can really fix, when replacing is smarter, and how to check if it can run Windows 11.
Read the guide →Got a computer problem?
Call or book online — we'll come to you and take it from there.